Our Shipping Timeline (Holiday Season Update)

Thank you so much for supporting our small shop! We’re a tiny team printing, packing, and shipping every order by hand. Because this is our busiest time of year, orders may take a little longer to ship than usual.

Current estimated processing time:
• 2–5 business days before your order ships
(This doesn’t include weekends or holidays.)

Once your order is packed and picked up by USPS or UPS, you’ll receive tracking. Please note: if you select Priority Mail at checkout, the USPS delivery estimate begins after the package is handed off to the carrier. Priority Mail’s “1–3 day” estimate refers to delivery time only and does not include the time it takes us to prepare your order.

If the item you purchased is a pre-order, we make those to order. Pre-orders have their own timeline, and the product description will always include the most accurate fulfillment estimate. Your full order will ship according to the pre-order schedule.

We want to set clear expectations so you’re never left wondering where your order is. If your order is time-sensitive or you have a special situation, you’re welcome to email us. Just keep in mind that every email pulls us away from packing orders, which can slow fulfillment, so we ask that you only reach out if it’s truly urgent.

During the holidays, our goal is to get every package shipped in time for Christmas delivery. We’re working as quickly and carefully as possible, and we truly appreciate your patience and support of our small, independent operation.

You can contact us by emailing orders at neongrizzly dot com